WARRANTY .. RETURNS .. SHIPMENT DAMAGE
ImportMotor Limited WARRANTY
Stock Engines and Transaxles for Volkswagen ........ Stock Engines for Porsche 914
Stock and 1641cc* VW Air-Cooled Longblock Engines.
Stock Porsche 914 Longblock Engines.
Stock VW Water-Cooled Longblock Engines.
Stock VW Transaxles.
* Limited to our 'Basic' 1641cc engines.
Above relate to currently listed products in the ImportMoter.com online catalog.
WHAT IS COVERED
Above named products are covered by the remanufacturers' or producers' warranty, which prevails under all circumstances.
The remanufacturers' sole obligation is to repair or replace the product or part(s) at their discretion.
The remanufacturers’ or producers' liability, when a product may be covered, is limited to part(s) replacement or repair only.
12 MONTHS or 12,000 MILES ..(Whichever occurs first).
WHAT IS NOT COVERED:
Products sold by Importmotor that are modified from the originally produced characteristics of Volkswagen or Porsche.
Products sold by ImportMotor.com and are 'installed' in a vehicle that is other than originally produced by, and/or the engine is installed in a model other than originally intended by Volkswagen or Porsche.
Engines used to propel AIRCRAFT or transportation designed to fly or 'lift off the earth'.
PERFORMANCE or MODIFIED LONGBLOCKS.
There is a limited warranty available listed in 'Options' or 'Upgrades' under the item group.
Products not in compliance with any legal agency, Federal, State or Local, are not covered. Claims for labor or consequential events and/or damage are not covered. Towing, fluids, chemicals, oil, diagnostic time, communication charges, lodging, substitute transportation or time lost while vehicle is out of use is not covered by this warranty. Shipping expenses, or components not included in the original purchase, are not covered.
Policy or monetary adjustments to our limited warranty beyond the limited warranty policy, implied or otherwise, shall not be binding upon the manufacturer, ImportMotor nor its representatives.
This is the expressed limited warranty made by ImportMotor.com.
Some engines and/or parts are legal in some states or locales only for racing vehicles which may never be used upon a highway. Check with your local, state and federal laws. Compliance with the 'law' is the customers' responsibilty. The use of Volkswagen, VW and Porsche, or any of their associated model names, is for descriptive purposes only. They are not used to infer or intend a direct connection between Importmotor.com and the original manufacturer.
Product descriptions, specifications and pricing are subject to change without notice. Although every effort has been made to insure accuracy within this catalog ..Importmotor.com cannot be held responsible for description, pricing errors, application or typographical errors.
Copyright © 2013. ImportMotor.com ..All Rights Reserved Worldwide.
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|RMA - Return Material Authorization
PRODUCT RETURN, CORE RETURN or SHIPPING DAMAGE CLAIMS
Core Returns for credit:
If you are returning a 'core' for the 'rebate' deposit refund .. Ship to the remanufacturer 'Freight Prepaid'. 'Collect' shipments are refused. Use the name and address on your original invoice. You have 90 days from your original purchase to return the 'core' for the deposit refund.
Don't forget to include with the shipment detailed information and a copy of your 'Invoice' of the original purchase. We don't want to lose track!
Suspected Product Defect or Warranty Returns:
FIRST .. "Contact Us", thru the website to initiate current procedure so we can quickly address your concern.
SECOND .. We will get back in contact with you regarding how we can proceed and resolve the issue.
THIRD .. Be assured, we will comply with any obligations established by your Limited Warranty in effect at the time of of your initial purchase.
Shipping Damage Claims:
VISIBLE DAMAGE: .. Claim against the CARRIER immediately! ..Ask the driver to acknowledge the damage and sign the 'B.O.L.' or delivery document.
HIDDEN DAMAGE: .. Claim against the CARRIER immediately! ..They will most likely inspect the damage and resolve the issue.
DISCLAIMER: .. We are not responsible for damage after your shipment is picked up from our plant. The carrier is responsible from 'Pickup' to 'Delivery'.
DISCLAIMER .. Although every effort has been made to insure accuracy within this WebSite ..Importmotor.com cannot be held responsible for description, pricing, application or typographical errors. We welcome your feedback with regard to suspected errors .. if you're nice about it.
© Importmotor.com 2013
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